Understanding patients put doctors at ease: Dr Aashnaa Pillai

Dr Aashnaa Pillai, BDS, has completed her fellowship in laser dentistry and implantology and has a rich clinical experience of more than six years. She is currently associated with Fortis Hospitals, Mumbai.

What is the best thing you enjoy about treating patients?

The best thing about treating patients is the realisation that I am able to ease their pain and restore their health and confidence.

When is a patient easy to treat?

An ideal patient doesn’t exist and is purely just a term. However, patients who are willing to understand and participate in their doctors’ treatment plans and who also put their faith and trust in their doctors are a pleasure to work with.

When is a patient difficult to treat? 

Patients who do not trust their doctor and medical team at all and who feel that they know more than the doctor can be difficult to treat.

How helpful is it to the treatment course, if the patient is knowledgeable about the treatment procedure, benefits, risks etc.? 

It is very helpful if a patient has knowledge about the treatment procedure, benefits, risks, etc. associated with their condition as it gives the patient a certain level of confidence. The doctor is also put at ease when the patient is aware and understanding of the treatment plan. It is because this results to a clear understanding of the treatment outcome by the patient and the expectations are also well under control.

How can a patient improve his/her knowledge about the treatment procedure (apart from consulting the doctor, of course)?

Once the diagnosis and treatment has been confirmed by the operating doctor, the patient must read about the condition on reliable websites on the internet and get a better understanding of the treatment plan and the expected outcome and prognosis.

How does medical misinformation act as a problem in the overall treatment procedure? 

Medical misinformation is a very big problem as it can be quite dangerous when in the hands of the wrong person. It is essential to confirm facts from qualified medical professionals before self diagnosing or self medication.

A few advice that you always give to your patients (about staying healthy, about escaping misinformation etc.)

I always tell my patients to make sure that they get proper medical advice from qualified medical professionals. Especially during the pandemic, a lot of self treatment is doing the rounds on various social media platforms, and one must always consult with their physician before taking any step.

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