Working as Associate Director at Fortis La Femme, GK, New Delhi, Dr. Anita Gupta is one of the best known doctors in the NCR region. A MBBS, MS in Obstetrics & Gynaecology, she is also trained in Gynae Laparoscopy at Singapore.
Dr Gupta talks to THIP Media about the various reasons why treating a patient becomes difficult and what is the ideal patient behaviour.
What is the best thing you enjoy about treating patients?
Best thing about treating patients is when a healthy baby is delivered to a healthy mother. For me that is a great feeling every time.
When is a patient easy to treat?
It is always easy to treat a patient who is knowledgeable about her health condition and can understand the treatment methodologies. Also, any patient who keeps a faith in my treatment and doesn’t get impatient easily is easy to treat.
When is a patient difficult to treat?
Difficult patients are those who have consumed misinformation from internet and those who always have doubt that the doctor is greedy. For example, when a caesarean is required in particular case and the relatives feel that a normal delivery is being avoided for earning more money. What they do not understand is by doing so they are not only putting the doctor under stress but also putting the patient at risk.
How helpful is it to the treatment course, if the patient is knowledgeable about the treatment procedure, benefits, risks etc.?
It helps a lot when the patient actually understands a bit about her health condition. That ways, communication becomes a two way process and decision making is understood well. A knowledgeable patient also trust her doctor.
In comparison, a person who doesn’t have any clue about her health condition will distrust her doctor at every point and doubt the treatment, tests, medicines et al.
How medical misinformation act as a problem in the overall treatment procedure?
It is THE biggest problem I face with my patients today. Misinformation and half-baked information – both are harmful for everyone.
A few advice that you always give to your patients…
I always have one advice for my patients – do not rely fully on online information. If you need to read up, refer to credible websites, learn about health conditions rather than just reading up bits and pieces from various sources. And, always trust your doctor. It is best to discuss your doubts with your doctor.
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